Shipping policy

Shipping Policy

Last Updated: 14/06/2026

Our Commitment

Every Blackfin Prints artwork is carefully prepared, inspected, and packaged to ensure it arrives safely and in excellent condition.

We take great pride in creating premium artwork inspired by Australia's northern waters and delivering it to collectors around the world.

Processing Times

Many Blackfin Prints artworks are produced to order.

Please allow approximately:

  • Unframed Prints: 3–7 business days

  • Framed Artworks: 7–14 business days

  • Commissioned or Custom Works: Processing times will be discussed during the ordering process.

Processing times are estimates only and may vary during busy periods or public holidays.

Shipping Locations

Blackfin Prints ships worldwide from Darwin, Northern Territory, Australia.

Australian Shipping

Shipping Costs

Shipping costs are calculated at checkout based on the size, weight, destination, and packaging requirements of your order.

The total shipping cost will be displayed before payment is completed before you place your order.

Estimated Delivery Times

Once your order has been dispatched, estimated delivery times are:

  • Metropolitan Australia: 2–8 business days

  • Regional Australia: 5–14 business days

  • Remote Australia: Delivery times may vary depending on your location.

Delivery estimates are provided as a guide only and cannot be guaranteed.

International Shipping

All international orders are carefully packaged to ensure they arrive safely.

  • Unframed prints are rolled and shipped in heavy-duty protective mailing tubes.

  • Framed artworks are packaged in custom boxes designed to protect them during international transit.

International Delivery Options

International shipping costs are calculated automatically at checkout via Australia Post based on the weight, dimensions, destination, and packaging requirements of your order.

The following shipping options are available for most destinations:

  • Standard International: Estimated 10–20 business days

  • Express International: Estimated 5–10 business days

Estimated delivery times begin once your order has been dispatched and are provided as a guide only.

All international shipments include Signature on Delivery for the protection of your artwork.

Please note that delivery timeframes may be affected by customs processing and local postal services.

Customs, Duties & Import Taxes

Blackfin Prints ships all international orders on a Delivered Duty Unpaid (DDU) basis.

Fine art prints generally do not attract import duty into the United States. However, customs regulations vary between countries.

Any customs duties, GST/VAT, import taxes, brokerage fees, or other charges imposed by the destination country are the responsibility of the customer.

If you are unsure whether additional charges may apply, we recommend contacting your local customs authority before placing your order.

International Delivery Requirements

International orders cannot be delivered to PO Boxes.

A residential or business street address is required for all international shipments.

Tracking Your Order

Where available, tracking details will be emailed once your order has been dispatched.

Customers are responsible for monitoring the progress of their shipment using the tracking information provided.

Packaging

Every artwork is packaged with great care to minimise the risk of damage during transit.

Packaging methods vary depending on the size and format of your artwork to ensure it arrives safely.

Delivery Address

Customers are responsible for ensuring the shipping address provided at checkout is accurate and complete.

Blackfin Prints is not responsible for delays, additional shipping costs, or lost parcels resulting from incorrect address information supplied by the customer.

Authority to Leave

If you authorise the shipping carrier to leave your parcel unattended, Blackfin Prints is not responsible for any loss, theft, or damage occurring after delivery has been completed.

Damaged Deliveries

If your order arrives damaged, please contact us within 7 days of receiving your parcel.

Please include:

  • Your order number

  • Photographs of the damaged artwork

  • Photographs of the packaging, including any visible shipping damage

Once assessed, we will determine the most appropriate resolution, which may include a replacement, repair, or refund where applicable.

Lost Shipments

If your order has not arrived within the expected delivery timeframe, please contact us and we will work with the shipping carrier to investigate the shipment.

Contact Us

If you have any questions regarding shipping or your order, we'd love to help.

Blackfin Prints

Email: blackfinprints@gmail.com

Website: https://blackfinprints.com/pages/contact

Thank you for supporting Blackfin Prints. We look forward to delivering a piece of Australia's northern waters to your home.